All of our modules use interactive techniques that bring the client into a direct involvement with the developing skill sets. The module “guide” offers overview and helps to set goals, but it primarily encourages “hands on” participation. These techniques become part of a natural evolution of the learning experience. We use progressive video-taping with immediate feedback and critique, and client’s self- analysis on all modules.  While we offer specific goals for each session, people all advance at their own pace. Some of the modules below require several sessions.  We offer many opportunities for out-of-session learning and feedback on an as-needed basis as well.  Our ultimate objective is to help you become a better communicator who is prepared to deliver his/her message to audiences with precision, confidence and skill.

Smart organizations can avoid the “ambush interview” but, sometimes an interviewer is intent on confrontation. How to avoid and deal with ambushes is the focus of this learning module.

• Avoidance and Confrontation
• Be available for comment
  • Offer a comment, even if it is “I can’t comment because…”
  • Be specific in response
  • Hide from no one
  • Respond appropriately to the medium that is most effective

If Ambushed:

• Stop and offer calm response
• Do not avoid the interviewer
• Do not run or close the window in your car
• Flight responses suggest “guilt”
• If ambushed in an established interview- how to respond
• The Universal response to end the ambush